| Packaging & Shipping |
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| 1. Knock down packing usually, Client packing way are welcome |
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| 2. Each part is packed with PE Foam Inside and professional corner protection |
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| 3.Outside with double strong 5 layers carton boxes, |
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| 4. Carton boxes print with the customers Logo and description, inside instruction manual easy for assemble |
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| 5, with Glass parts are packed by wooden frame to to avoid fragile |
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| Shipping |
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| 1.For parcel sample /urgent things by air: |
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| We provide as many shipping options as possible, including DHL, UPS, ,FedEx, EMS and Air mail and so on |
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| 2.For mass production big quantity by sea: |
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| We've cooperated with our shipping forwarder for many years, and they can offer us the competitive price by the vessels such as PIL, APL, OOCL, CSCL, MSC and CMA and so on |
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| 3.Import taxes: |
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| We can help you reduce and avoid import taxes by declaring prices low. |
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| Our Services |
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| 1. Your inquiry related to our products or prices will be replied in 24hours |
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| 2. Well-trained and experienced staffs to answer your enquiry in fluent English |
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| 3. Any customized furniture we can help you to design and integrate into product |
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| 4 QC & Inspection: High resolution photos would be forwarded to you during and after the production. |
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| 5. Our factory do make projects, According to your office layout drawing, our factory can design nice and comfortable office environment. |
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| Warranty |
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| We offer THREE YEARS warranty for this product . |
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| Warranty term |
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| 1. Under the terms of this warranty, if the product have a failure occurs under normal usage within warranty period, our furniture will provide free/rework new products based on the proof-documents |
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| 2. If failure or damage due to incorrect operation, rough handling, or anything other does not follow our instruction, Our furniture will provide the new products but all charge will be collect by you. |
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| FAQ |
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| Q1.Q:Are you manufacturer company or trading company. |
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| A:We are manufacturer, located in ZhongShan city, just half an hour away from GUAGNZHOU. Warmly welcome to factory |
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| Q:2.What's the scale of your factory? |
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| A:Our factory occupies a total area of 20000 square meters with over 200 staff,including 10 professional salesperson anddesigners. |
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| Q:3. What are your main products? |
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| A:Including office partition, executive desk, conference table, adjustable desk, filing cabinet, coffee table and office sofa ,traning chairs so on. |
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| Q:4. Can I choose the color? |
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| A:Yes. We have kinds of colors for different materials such as fabric, melamine,aluminum. |
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| Q:5. Can I change the size of product? |
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| A:We have standard size for all products. But we can also make the different sizes to meet your exact requirements. |
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| Q:6. What's your minimum order quantity (MOQ)? |
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| A:The MOQ is 1*40 HQ and 10pcs / Color / Model, but you can mix different items to fulfill containers. |
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| Q:7. Can I buy some samples before the orders? |
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| A:Yes,sample service available. |
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| Q:8. How long is the Production Lead Time? |
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| A:15-25 days after receiving your 30% deposit. |
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| Q:9. What's your payment term? |
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| A:30% deposit in advance + 70% balance, Through T/T. |
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| Q:10. What kinds of special services you will provide to us? |
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| A:We offer best CAD design, like your new office project. you are just responsible for sending me CAD dwg. I finish the rest foryou. |
| Q:11. Can you give warranty of your products? |
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| A:Yes, our warranty is 5 years, we are proud of our quality and service ourselves. |
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